# Daygig Refund Policy

Effective date: June 17, 2026

Daygig is a small-business desktop app, and the goal is for buyers to feel fairly
treated.

## Refund Window

For direct purchases from CnF Works, buyers may request a refund within 14 days
of purchase if Daygig does not run on their computer or does not fit their needs.

If Daygig was purchased through a marketplace, the marketplace refund policy may
control instead.

## Before Requesting a Refund

Please contact support first if the app will not open, a report looks wrong, or
an import is confusing. Many launch and import issues can be fixed quickly.

## Non-Refundable Cases

Refunds may be declined when:

- the request is outside the refund window,
- the buyer cannot provide purchase details,
- the request involves custom setup, consulting, or completed service work,
- there is evidence of abuse, resale, or redistribution.

## How to Request

Send your purchase email, purchase date, operating system, and a short note about
what went wrong to the support email provided with your purchase.
