# Daygig Support

For help, contact the support email provided with your purchase.

## What to Include

Please include:

- your Daygig version,
- your operating system and version,
- what you were trying to do,
- what happened instead,
- a screenshot if the issue is visual,
- any error message shown by Daygig.

## Error Logs

Packaged builds save internal error details in your Daygig data folder as
`daygig-errors.log` when something unexpected happens.

Local data folders:

- macOS: `~/Library/Application Support/Daygig/`
- Windows: `%APPDATA%\Daygig\`

Do not send your full database or receipt files unless support specifically asks
for them and you are comfortable sharing that financial data.

## Data Safety

Before trying major fixes, export a backup from Daygig's Settings screen or copy
your Daygig data folder somewhere safe.
